Website privacy notice.

Who handles your information?

OCCLEANING LTD, trading as OC Cleaning Company, 29 Clissold Road, Hackney, London N16 9EX. Contact info@occlean.co.uk with privacy questions.

When you enquire

We collect the contact details, postcode, service requirements and other information you choose to provide. We use this to respond, prepare quotations and arrange services. This is necessary to take steps at your request before entering a contract, or to manage our legitimate business interests in handling enquiries.

Where your enquiry goes

This website and its enquiry form are hosted by Wix. Form details are stored in Wix’s systems and can be accessed by the company’s authorised account holder. Correspondence may also be handled through our Microsoft email service and business records. Service providers may process data outside the UK with applicable transfer safeguards.

Retention and sharing

We keep details for as long as reasonably needed for the enquiry, service and relevant record-keeping obligations, then delete them securely. We do not sell your personal information or add you to marketing lists simply because you request a quote. Information is shared only as needed to provide services, meet legal obligations or work with our service providers.

Your choices

You may ask to access or correct your information, request deletion or restriction where applicable, and object to processing based on legitimate interests. Contact us using the email above. You can also raise a concern with the Information Commissioner’s Office at ico.org.uk.

Website storage

The enquiry form uses necessary browser storage to maintain a visitor session with Wix. Optional Google Analytics loads only after you choose Accept analytics. We keep advertising consent denied. You can reject analytics and still enquire, or change your choice using Cookie settings in the footer. Your choice is stored in your browser until changed or browser storage is cleared. Withdrawing consent reloads the page to stop further optional tracking; it does not erase information already collected. Provider retention settings and third-party storage are managed by their respective services. External links, such as Instagram, have their own privacy practices.